An independent gas retailer is a plant, skid, or an established gas retail center owner who signs up on the SmartGas mobile app to sell his products. Registering your business on the SmartGas application platform will increase your visibility and sales volume. Your location must be visible on google maps to onboard as a gas retailer.

Log on to our mobile app and select the “Independent Gas Retailer” option you will be redirected to a link where you have to provide the necessary credentials for your complete registration. Upon completion, you will receive an email from the Smart Gas team notifying you of the status of your registration.

Smart Gas has drivers called associates who will accept clients’ orders on our app, and proceed to your location to fulfill those orders. You are required to have your phone with your registered contact number at all times because an associate is advised to call you to confirm products before proceeding to your location to fulfill an order. Please note that you are expected to give priority to Smart Gas associates when they arrive at your location

Upon confirmation of your registration as an independent gas retailer, your account is set at default to only fulfill “Refill My Own Cylinder” requests. You would have to send an official email request to info@smartgas.com if you would like to fulfill other orders as described in the onboarding video. You have to have cylinders for sale or partner with Smart Gas to carry some of our cylinders for you to be profiled for all the orders a client can place, and this will boost traffic and sales to your location.

For cylinder exchanges, we only exchange cylinders manufactured in 2016 & newer. Do not accept nor exchange cylinders older than 2016 from app orders.

No. Smart Gas regulates the prices of products on the mobile app, however, you are at liberty to go online and offline at any time, if you don’t agree with our prices.

Yes. Smart Gas charges a commission on every kg of LPG and new cylinder you sell through our app. Value of commission may vary however, you will be duly informed via email prior to implementation. Commissions will also be visible on the app daily.

For all orders fulfilled at your location via our app, you will be credited every Wednesday.

You can go offline at those times.  You will be penalized or have your account deleted if you always appear online without products to sell or you short sell products to clients.

We pay on Wednesdays. However, if the order was placed with an international card, reconciliation may take 7-10 business days.